Privacy Policy

Last Updated: June 2026

HelloBicester ("we", "our", or "us") operates the website hellobicester.co.uk and provides the HelloBicester community newsletter. This Privacy Policy explains how we collect, use, and protect your personal information when you subscribe to our newsletter or visit our website.

We are committed to protecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect information about you in two ways: directly from your input, and automatically through site analytics.

  • Directly Provided Information: When you subscribe to our newsletter, we collect your email address and, optionally, your name. When you contact us using our contact forms or emails, we collect your name, email address, subject, and the contents of your message.
  • Automatically Collected Information: When you visit our website, we use Google Analytics 4 to collect details about your visit, including your IP address (anonymised), browser type, operating system, device details, page views, and how you interact with our site. We do not link this information back to your email address.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To deliver our weekly community newsletter (Friday delivery).
  • To reply to your enquiries sent via contact forms or emails.
  • To monitor and improve our website performance, user experience, and newsletter content using analytics.
  • To prevent fraudulent signups and ensure the security of our platform.
  • To comply with legal obligations.

We will never sell or rent your email address or personal information to third parties.

3. Legal Basis for Processing

Under the UK GDPR, our legal bases for processing your information are:

  • Consent: You give us explicit consent to send you the newsletter by signing up via our subscription forms. You can withdraw your consent at any time by clicking the "unsubscribe" link in any email.
  • Legitimate Interests: We process anonymised analytics data based on our legitimate interest in understanding how visitors interact with our website to improve our services and design.
  • Contract/Legal: To comply with legal requirements or respond to direct requests you make (e.g., replying to an email enquiry).

4. Data Storage and Data Processors

To operate our website and newsletter services, we use trusted third-party service providers (Data Processors) who process data on our behalf:

  • Beehiiv: We use Beehiiv to manage our newsletter subscription list and deliver emails. Beehiiv securely stores your email address and subscription preferences, and tracks email opens/clicks to help us improve. Read their privacy policy for details.
  • Cloudflare: Our website is hosted on Cloudflare Pages. Cloudflare processes basic web traffic details to deliver site files quickly and securely, and to protect against malicious traffic.
  • Google Analytics 4: Processes anonymised website usage statistics to help us monitor performance.

5. Cookies

We use basic cookies to store your cookie consent preferences and to support Google Analytics. For full details on the cookies we use and how to manage them, please see our Cookie Policy.

6. Your Rights

Under UK data protection laws, you have the following rights regarding your personal information:

  • Right of Access: You can ask us for copies of your personal data.
  • Right to Rectification: You can ask us to correct information you think is inaccurate.
  • Right to Erasure (Right to be Forgotten): You can ask us to erase your personal data in certain circumstances.
  • Right to Restriction: You can ask us to restrict the processing of your data in certain circumstances.
  • Right to Object: You can object to our processing of your personal data in certain circumstances.
  • Right to Data Portability: You can request that we transfer your data to another organisation or to you.

If you wish to exercise any of these rights, please contact us at support@hellobicester.co.uk.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our data coordinator at:

Email: support@hellobicester.co.uk